Shipping policy
Shipping Policy
ExactFit Supply is committed to getting your replacement parts to you quickly and reliably.
Order Processing
Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will generally begin processing on the next business day.
During periods of high order volume, processing times may occasionally be longer.
Shipping Rates
We offer free standard shipping on U.S. orders of $40 or more.
Shipping charges for orders below the free-shipping threshold, as well as any expedited shipping options available, will be calculated and displayed at checkout.
Estimated Delivery
Standard shipping typically arrives within 3–7 business days after the order has been processed, depending on the destination and carrier.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Order Tracking
When tracking information is available, you will receive a shipping confirmation with tracking details after your order has shipped. Please allow some time for the carrier's tracking system to update.
Shipping Locations
We currently ship to eligible addresses within the United States.
Certain destinations, including P.O. boxes, APO/FPO addresses, U.S. territories, or other locations, may have different shipping options or delivery times depending on carrier availability.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, contact us immediately at support@exactfitsupply.com. We will make every reasonable effort to update the address before shipment, but we cannot guarantee changes once an order has entered fulfillment or shipped.
Additional shipping costs resulting from an incorrect or incomplete address provided by the customer may be the customer's responsibility.
Lost, Damaged or Missing Shipments
If your order arrives damaged, contains the wrong item, or appears to be missing items, please contact us promptly at support@exactfitsupply.com with your order number and details of the issue.
If tracking indicates that a package was delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors, and with the carrier. If you still cannot locate the package, contact us and we will assist you in reviewing the shipment.
Multiple Shipments
Orders containing multiple products may occasionally arrive in separate shipments. If this occurs, you may receive separate tracking information for each shipment at no additional shipping charge beyond what was shown at checkout.
Cancellations
If you need to cancel or modify an order, contact us as soon as possible at support@exactfitsupply.com. We will make every effort to accommodate requests before an order enters fulfillment or ships.
Once an order has shipped, it cannot be canceled and will be subject to our Return and Refund Policy.
Questions
If you have questions about your order or shipment, contact:
ExactFit Supply
support@exactfitsupply.com
800-543-0515